5. Transporter Information

In This Article

In this article, you will find detailed instructions on how to complete the transporter selection section during ticket creation.

What You Will Learn

1. Chose a Transporter

2. Add the Truck ticket/ BOL # (optional)

2. Select an Available Driver (optional)

3. Add a Custom Driver (optional)

Who Should Use This

• Generator Users

Definitions:

•  Involves six (6) steps, each requiring you to complete a section of information to ensure a compliant and complete document (shipping document). These sections include:

      1. Pickup Information

      2. Generator Information

      3. Shipping Information

      4. Receiver Information

      5. Transporter Information (this article)

      6. Finalize

*Click on the sections above to navigate to an article that will guide you through how to complete each section.

• Available Driver: when a driver name and phone number are available for selection in the dropdown menu, they are referred to as an available driver. The driver was added to WiQ by the Transporter Superuser during onboarding. The driver's name and phone number will appear in the dropdown list during ticket creation. By selecting an available driver, the driver will receive a digital copy of the manifest/shipping document sent directly to their cell phone. 
• Custom Driver: when there are no available drivers in the driver dropdown menu, generators can add a custom driver name and phone number. This can be used in cases where a generator operator knows who the driver is that will be coming to pickup the load. By adding a custom driver, the driver will receive a digital copy of the manifest/shipping document sent directly to their cell phone.
  

Instructions:

1. Choose a Transporter

• Click on the dropdown menu to search for a Transporter from the available transporters list. If you do not see a transporter in the dropdown menu, contact your company's Superuser, or WiQ support for help with adding them. 
  • Transporters cannot be added manually by a generator operator. 
• Adding a driver is optional: If you do not know the name of the driver that will be picking up the load, skip steps 2-3 in these instructions and move on to the next section, (6) Review and Confirm.
  

2. Add the Truck Ticket/BOL # (optional)

• If you know the truck ticket # or BOL # you can enter it at this time by clicking on the text box and typing in the appropriate information. If you do not, the transporter or receiver will complete this information later in the ticket management process

3. Select an Available Driver (optional)

• Adding a driver is optional: If you do not know the name of the driver that will be picking up the load, skip steps 3-4 in these instructions and move on to the next section, (6) Review and Confirm.
• If the transporter has added their available drivers to the driver list, and you know which driver you would like to dispatch to, click the dropdown menu to select them from the available driver list.

3. Add a Custom Driver (optional)

• If the driver name is not available in the dropdown menu and you know the driver name and phone number of the driver who will be picking up the load, add a custom driver
• Type in the driver name and click 'create'. Add the driver phone number
  • Note: the driver name you have created will not be available in the dropdown menu next time you create a ticket. The driver list is managed only by the transportation company Superuser. 

Conclusion

Congratulations! You have successfully selected a transporter for load pickup.

Additional Support

Can’t find what you’re looking for? Send our Customer Success team a request for additional support: Call us 1.833.639.0947, Text us 1.587.817.0455, Email us support@wiqtech.com.