Manage/Edit Transporters

In This Article

In this article, you will find comprehensive instructions on how to manage and edit transporters through the Transporter Management page. 

What You Will Learn

1. Navigate to the Transporters Page
2. Understand Transporter Statuses
3. Edit Transporter Details
4. Sort and Manage Transporter List

Who Does This Impact?

• Generator Superusers

Instructions

1. Navigate to the Transporters Page

   • From the main page, navigate to My Company and click on Transporters. This is where you can efficiently manage transporters that haul for your company.
      

2. Understand Transporter Statuses

   • The page displays several headers:
     • Company Name: Displays the name of the transporting company.
     • Status: Indicates the transporter’s status:
       • ONBOARDED: The transporter is active and using the WiQ application. Tickets will automatically move to the IN-TRANSIT bucket once the transporter takes action. Drivers will have a digital copy of the manifest received electronically from WiQ, including their name and signature.
       • REQUESTED: The transporter is in the process of being onboarded. The WiQ team is working to complete their onboarding. While a transporter is listed as ‘requested,’ users can still select them during ticket creation. Manifests for transporters in this status will not include driver details; these will be filled out on the paper copy of the document.
     • Email: This is the transporter's primary email address, which will appear on the manifest.
     • Phone Number: Shows the primary contact number for the transportation company, also appearing on the manifest.
     • Module Assignment: Indicates the module the transporter is assigned to. WiQ has two modules:
       • Midstream module: For all oilfield waste headed to a waste processing facility.
       • Landfill module: For managing active material approvals and initiating solid loads to a landfill.
     • It's important to indicate which module the transporter is part of, as some can haul both liquid and solid waste, while others may only haul one type.
       

3. Edit Transporter Details

   • Use the toggle button to assign or unassign the transporter to your company. When assigned, the transporter will appear in the available transporters list during ticket creation. If unassigned, users will not see the transporter in the list and cannot add them to the manifest or shipping document.
     
   • To edit transporter details, click on the edit icon next to the transporter’s name. In the pop-up that appears, you can update any information, such as the company name, address, and contact information. After making your changes, click ‘Update Transporter’ to save your changes.
     
   • Please note that you can only edit transporter details that you have added yourself. If the transporter was added by WiQ, please reach out to WiQ Support for any changes.

4. Sort and Manage Transporter List

   • You can sort the transporter list in ascending or descending order based on Company Name, Status, Email, or Phone Number by clicking the corresponding headers.
   • To view more transporters, adjust the number of rows per page using the dropdown menu. Navigate through pages using the arrows, with double arrows taking you to the end of the list.
     
     

Conclusion

Congratulations! You have successfully managed and edited transporters in your company profile.

Additional Support

Can’t find what you’re looking for? Send our Customer Success team a request for additional support: Call us 1.833.639.0947, Text us 1.587.817.0455, Email us support@wiqtech.com.