In This Article
In this article, you will find detailed instructions on how to approve a ticket. During ticket approval, the user can review offload details submitted by the receiving facility and approve the ticket.
What You Will Learn
1. Find tickets that require user approve
2. Review and approve a ticket
Who Does this Impact?
- Generator user
Instructions
1. From the main page, click Load Verification bucket
- Filter tickets by clicking 'STATUS' column header and selecting 'Awaiting Approval'. You can also search for a specific ticket by typing the WiQ Ticket # in the search bar.
If you are satisfied with the offload details provided by the receiving facility, click 'approve'
A pop-up will appear confirming that you want to approve the ticket, click 'confirm' to finalize.
Conclusion
Congratulations! You have successfully approved a ticket.
Additional Support
Can’t find what you’re looking for? Send our Customer Success team a request for additional support: Call us 1.833.639.0947, Text us 1.587.817.0455, Email us support@wiqtech.com.
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